Support (Your Questions, Our Answers)

You have questions, we have answersQuestion:
What form does BestReach as you’ve built it to date take? Downloadable application? Library/module to be plugged into Lotus Notes?  Web service?

Answer:
BestReach is downloadable from the web, Plug and Play with Lotus notes automatically, Web service and mobile service is planned within the upcoming year. As we have built it today it’s downloadable to the desktop; with interfaces to social networking sites is an ongoing process; which can be completed fairly quickly, within the next two weeks. Viadeo, Plaxo work currently, Linkedin is in progress, Facebook is under development. We are focusing on sites that use email addresses which are easier to download and can be identified more readily.

Question:
Does your interface to various social networks (LinkedIn, Plaxo, Facebook, etc.) require cooperation from each network to allow access to their data?

Answer:
We are in collaboration with some of the social networking sites and with Notes solutions limited. Primary Collarborations in process-Linking Universe, Linked in, Plaxo, Viadeo which are the largest

Question:
Other companies are targeting the social networking overload problem – how is your approach superior to an online social network aggregator or even the possibility that social networks will eventually work together to share contacts.

Answer:
The product we are offering is identified as a software service, plug or added feature. But BestReach only stores 150bytes of information which is the core info on an individual (Name, email addresses, business info-same information on registration page.- We do not keep information on how many different social networking sites that the individual is participating in. This information is stored on the client side only which makes the information highly accessible and available when needed.


You have questions, we have answers